Terms of Sale

What you are buying, what it costs, and what happens if something is wrong with it.

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Last updated 9 October 2026

A permanent licence to watch and download the recording, for yourself. It does not expire, and it does not depend on us staying in business. You are not buying the right to show it in public or to resell it.

Every price on the site includes Japanese consumption tax. Your card is charged in the currency shown on the release page.

Streaming starts the moment the payment clears. Downloads become available at the same time, and you get 3 of them per release.

A digital file cannot be handed back. Once you have started your Download there is no possibility of a refund. Before any download has started, write to support@iowndigital.com and we can refund the purchase in full. If you have a technical issue receiving your Download, please reach out to us at support@iowndigital.com and we will put it right. Before you pay, the checkout shows you this rule in a box you must acknowledge, and the time you acknowledged it is kept with your order.

Up to three devices. Removing one from your account frees the seat straight away; you can free 3 seats in any 30 days.